GROUPWISE INTRODUCTION (Duration: 1 day)

1. Introduction

2. Getting started
- what is GroupWise? Starting GroupWise
- the GroupWise main window, working in this window
- displaying help information, exiting from GroupWise

3. Sending and receiving messages
- creating and sending a mail message
- opening and responding to a mail message
- creating and sending a phone message
- opening and responding to a phone message
- printing a message, attaching an external file to a message
- viewing a file attachment, forwarding a message

4. Managing messages
- filtering the mailbox listing, setting up a new personal folder
- checking the status of an outgoing message
- resending, retracting and deleting a message
- restoring a deleted message
- using the work in progress folder, additional message topics

5. Setting up appointments
- displaying the calendar in different views
- scheduling a personal appointment, recurring appointments
- scheduling a group appointment
- accepting or declining an appointment
- rescheduling an appointment

6. Setting up tasks
- assigning a personal task and group task
- accepting, declining, rescheduling a task
- marking a task as completed

7. Creating reminder notes
- creating a personal reminder note, creating a group reminder note
- accepting, declining, rescheduling a reminder note

8. Miscellaneous GroupWise features
- using the spell check feature
- changing the item type

9. Final case study

 

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